si6s Privacy Policy

1. Introduction

si6s ("we", "us", "the Operator") is committed to protecting the privacy and personal data of all users of the si6s platform accessible at si6s.app ("the Platform"). This Privacy Policy applies to all Pakistani players and other individuals who interact with si6s, whether through account registration, depositing funds, placing wagers, contacting support, or simply browsing the Platform.

This Policy describes the categories of personal data we collect, the purposes for which that data is processed, the parties with whom data may be shared, the security measures in place, and the rights available to you in relation to your personal information. It should be read alongside the si6s Terms & Conditions and the Responsible Gaming Policy.

By registering an Account with si6s, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you should not use the si6s Platform.

2. Data We Collect

si6s collects personal data from you directly (when you provide it during registration or use of the Platform), automatically (through your use of the Platform), and from third parties (such as payment processors and identity verification services). The categories of data we collect include:

2.1 Registration & Identity Data

• Full legal name as it appears on your government-issued identity document;
• Date of birth;
• Pakistani mobile number (used as primary account identifier and for OTP authentication);
• Account username and encrypted password hash;
• Country of residence.

2.2 KYC & Verification Data

• Copies of government-issued identity documents (Pakistani CNIC or Passport);
• Proof of address documentation (where requested);
• Proof of payment method ownership (where requested for withdrawal processing);
• Facial verification images (if biometric KYC is used).

2.3 Financial & Transaction Data

• Deposit and withdrawal history, including amounts, timestamps, and payment method references;
• JazzCash or Easypaisa wallet identifiers (masked);
• Bank account references for HBL, UBL, Meezan Bank, and Bank Alfalah transactions (masked);
• Card type and masked card number for Visa/Mastercard transactions;
• Crypto wallet addresses for USDT TRC20 transactions;
• Account balance history.

2.4 Gaming & Betting Activity Data

• Wagering history — all bets placed, games played, outcomes, and winnings;
• Session timestamps, duration, and frequency;
• Game preferences and navigation patterns within the Platform;
• Responsible gaming tool usage — deposit limits set, self-exclusion records, session alerts configured.

2.5 Technical & Device Data

• IP address at time of each login and session;
• Device type, operating system, and browser type;
• Geolocation data (country/city level, derived from IP);
• Session identifiers, cookie data, and referral source information.

2.6 Communications Data

• Live chat transcripts and support ticket correspondence;
• Email communications with si6s support;
• Complaint records and dispute history.

3. How We Use Your Data

si6s processes your personal data for the following purposes:

4. Legal Bases for Processing

si6s processes your personal data under one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing that is required to fulfil our obligations under the si6s Terms & Conditions — including Account management, payment processing, and game delivery;
• Legal obligation: Processing required to comply with applicable law, including KYC/AML obligations, age verification requirements, and responses to lawful regulatory or law enforcement requests;
• Legitimate interests: Processing for purposes such as fraud prevention, platform security, abuse detection, and aggregate analytics, where our legitimate interests are not overridden by your rights;
• Consent: Where you have given express, informed consent — for example, to receive promotional communications via SMS or email. You may withdraw this consent at any time via your Account notification settings.

5. Data Sharing & Disclosure

si6s does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection obligations:

5.1 Payment Processors

Transaction data is shared with payment service providers including JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa/Mastercard networks, Skrill, Neteller, and crypto infrastructure providers, solely for the purpose of processing deposits and withdrawals.

5.2 Identity Verification & KYC Providers

KYC document data and identity verification requests may be processed by third-party identity verification service providers. These providers act as data processors under contract with si6s and are subject to equivalent data security standards.

5.3 Game Providers

When you access a game provided by a third-party studio — such as Pragmatic Play, PG Soft, JILI, Evolution Gaming, or Ezugi — minimal technical session data (such as a session token and account identifier) is shared with that provider to facilitate gameplay and record transaction outcomes. Game providers do not receive your full identity or financial data.

5.4 Regulatory & Law Enforcement Authorities

si6s will disclose personal data to competent regulatory, law enforcement, or government authorities where required to do so by applicable law, a court order, or a lawful request by a regulatory body with jurisdiction over the Operator's licensing.

5.5 Anti-Fraud & AML Services

Transaction patterns and account data may be shared with anti-fraud and anti-money laundering screening services to identify and prevent financial crime. Such sharing is conducted under applicable data processing agreements.

6. Cookies & Tracking Technologies

si6s uses cookies and similar tracking technologies on si6s.app for the following purposes:

• Essential cookies: Required for core Platform functionality including session management, login state persistence, and security token validation. These cannot be disabled without impairing Platform use;
• Analytics cookies: Aggregate, anonymised data about how players navigate the Platform, which pages are visited, and which features are used most frequently. Used to improve Platform performance and user experience;
• Preference cookies: Store your Platform preferences such as language settings and display configurations across sessions;
• Security cookies: Used to detect and prevent fraudulent or abusive sessions, including device fingerprinting for multi-account detection.

You may adjust your browser settings to restrict or delete cookies. Disabling essential cookies may affect the functionality of your si6s Account and may prevent login or transaction processing.

7. Data Retention

si6s retains your personal data for as long as your Account remains active and for such additional period as may be required by applicable law or legitimate business purposes. The following retention periods apply:

• Account and identity data: Retained for the duration of Account activity and for a minimum of five (5) years following Account closure, in accordance with standard AML record-keeping requirements;
• KYC documents: Retained for a minimum of five (5) years from the date of verification or Account closure, whichever is later;
• Financial and transaction records: Retained for a minimum of five (5) years to comply with financial record-keeping obligations;
• Gaming activity data: Retained for the duration of Account activity and for up to three (3) years following Account closure for audit and dispute resolution purposes;
• Support communications: Retained for up to two (2) years from the date of the last communication, unless required longer for ongoing dispute resolution;
• Marketing consent records: Retained for the duration of consent, plus one (1) year following withdrawal, for compliance evidence purposes.

Upon expiry of the applicable retention period, data will be securely deleted or anonymised.

8. Data Security

si6s implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and si6s servers;
• Encrypted storage of all passwords (bcrypt hashing — plain-text passwords are never stored);
• Role-based access controls limiting internal staff access to personal data on a strict need-to-know basis;
• Two-factor authentication options for Account access;
• Regular security audits and vulnerability assessments of Platform infrastructure;
• Segregated storage of KYC documents with restricted access logging;
• Anomaly detection systems for unusual Account access patterns.

While si6s takes reasonable and industry-standard steps to protect your data, no online platform can guarantee absolute security against all threats. In the event of a data breach that poses a risk to your rights, si6s will notify affected users and relevant authorities in accordance with applicable breach notification obligations.

9. Your Rights

Depending on your jurisdiction and the applicable data protection law, you may have some or all of the following rights in relation to your personal data held by si6s:

• Right of access: You may request a copy of the personal data si6s holds about you;
• Right to rectification: You may request correction of inaccurate or incomplete personal data;
• Right to erasure: You may request deletion of your personal data where it is no longer required for the purposes for which it was collected, subject to legal retention obligations;
• Right to restrict processing: You may request that we limit how we use your data in certain circumstances;
• Right to data portability: Where processing is based on your consent or contractual necessity, you may request your data in a structured, machine-readable format;
• Right to object: You may object to processing based on legitimate interests or for direct marketing purposes;
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact si6s via the support email listed in Section 13. si6s will respond to verified rights requests within thirty (30) calendar days. We may request proof of identity before processing a rights request to prevent unauthorised data disclosure.

10. International Data Transfers

si6s may transfer your personal data to countries outside Pakistan, including to the jurisdiction in which the Operator is incorporated and licensed, and to countries where third-party service providers (payment processors, identity verification providers, game studios) are located.

Where personal data is transferred outside your country of residence, si6s will ensure that appropriate safeguards are in place — such as standard contractual clauses, data processing agreements, or transfers to jurisdictions with adequate data protection frameworks — to protect your data during and after any such transfer.

11. Children's Privacy

The si6s Platform is strictly intended for adults aged 18 and over. si6s does not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian and believe that a minor has registered an Account or provided personal data to si6s, please contact us immediately via the details in Section 13. Upon verification, si6s will close the Account, delete all associated personal data, and return any balance to the payment method used for deposit.

Age verification through CNIC or Passport is a mandatory step in the withdrawal process for all si6s Accounts. This serves both as a KYC measure and as a control against underage access to real-money gaming services.

12. Changes to This Privacy Policy

si6s may update this Privacy Policy from time to time to reflect changes in our data practices, Platform services, or applicable legal requirements. Where material changes are made, we will notify registered users via email or on-site notification prior to the changes taking effect, where practicable.

The "Effective Date" at the top of this Policy indicates when it was last updated. Continued use of the si6s Platform following the effective date of any update constitutes acceptance of the revised Policy. We encourage you to review this page periodically.

13. Contact & Data Complaints

For any query about this Privacy Policy, to exercise your data rights, or to submit a data-related complaint, you may contact the si6s data team through the following channels:

• Live Chat: Available 24/7 via si6s.app — fastest for account-specific queries.
• Support Email: [email protected] — for formal written requests or complaints. Allow up to 3 business days for a written response.

If you believe si6s has not adequately addressed your data privacy concern, you may lodge a complaint with the data protection authority in the jurisdiction in which the Operator is licensed.